Who we are

This website, aluminiumwindowsuppliers.com.au, is owned and operated by Aluminium Window Suppliers and will be referred to as “We,” “our,” and “us” in this Privacy Policy. By accessing and using this website, you agree to the terms outlined in this Privacy Policy. This policy governs the collection and usage of personal information you may provide to us through your interactions with the website.

We reserve the right to modify or remove sections of this Privacy Policy at any time. This statement is an integral part of our Terms & Conditions and is applicable to all users of our website. We do not explicitly endorse or make representations about third-party websites that may be accessed through our website. Safeguarding the confidentiality of visitor information is of utmost importance to us. This policy outlines how we handle personally identifiable information (PII) collected online. Please note that this policy does not extend to information collected offline or through channels other than our website.

Personal Information

We uphold a strict policy of not sharing any personally identifiable information with third parties. We do not engage in the sale or rental of any user information to external entities. However, we may disclose aggregate information about our customer base, such as website visitation statistics, without any limitations.

The utilization and storage of your personal data adhere to the relevant privacy laws in Australia, ensuring compliance with applicable regulations.

Use of Information

We strictly refrain from selling, trading, or renting your personal information to any external parties. Your email address is exclusively utilized for sending communications regarding new features, special offers, and other relevant information that we believe you’ll find valuable. You have the option to unsubscribe from these emails at any time by clicking the link provided at the bottom of each email.

Collecting information on Registered members

To maximize the benefits of our services, we gather personal information from you during the registration process. This information may include your name, email address, physical address, phone numbers, preferences regarding updates and promotional materials, and any other relevant details necessary for us to fulfill our services. Participation in the registration process is entirely voluntary.

Upon completing registration, you can access and review the information provided at any time by logging into your account. This transparency allows you to manage and update your personal information as needed.

Credit Card Details

1.Aluminium Window Suppliers (AWS) operates with stringent measures regarding credit card information. We do not retain, receive, handle, or process any credit card details within our systems. When you input credit card information on our webpage, it undergoes encryption and is transmitted directly to the payment gateway portal. AWS does not have access to this information, except for the last four digits entered.

2.It’s important to note that AWS does not conduct credit card transactions over the phone to ensure the security of your financial information.

3.For in-store transactions, AWS utilizes the Square NFC Tab device to process credit cards securely. This method guarantees the protection of your sensitive payment data.


1.In certain circumstances, personal information may be disclosed if we have reason to believe it is necessary to identify, contact, or take legal action against individuals who may be causing harm to our rights, property, users, or others who may be affected. However, this disclosure is not made unless you have provided consent or it is essential to fulfill the intended purpose for which the information was submitted. Additionally, we may disclose personal information if required by law.

2.Furthermore, we may engage third-party entities to provide products or services on our behalf. In such cases, your personal information may be disclosed to these third parties to fulfill your requests for products or services. Rest assured, we take measures to ensure that these third parties adhere to strict privacy and security standards to safeguard your information.


1.We consistently assess and enhance our security protocols to align with current technologies, prioritizing the privacy, integrity, and security of personal information submitted through our websites. However, it’s important to acknowledge that no data transmission over the Internet can be guaranteed to be completely secure.

2.Nonetheless, we are dedicated to employing all reasonable means to safeguard the personal data you entrust to us, as well as information associated with our internet-based products and services. Upon receiving your transmission, we will exert every effort to ensure its safety.

3.It’s crucial to note that both our employees and contractors who provide services related to our information systems bear the responsibility of maintaining the confidentiality of any personal information in our possession. However, we cannot be held liable for incidents resulting from unauthorized access to your personal information.

Collecting Information for Users

We collect IP addresses through our web servers to diagnose issues with our services or offer support. It’s important to note that this information is gathered in aggregate form, meaning it’s bundled together and does not trace back to specific users individually. This method ensures anonymity and privacy while allowing us to effectively address any technical issues or provide assistance.

Cookies and Applets

We utilize cookies to improve your browsing experience. By storing your session ID within these cookies, we can monitor individual access and bolster your security measures. The data collected through cookies is aggregated and non-personal, allowing us to analyze site usage effectively. This helps us enhance the functionality and performance of our website for all users.

Access to Information

1.We are committed to safeguarding the accuracy and security of any information we hold about you. Every effort is made to ensure that the information remains up-to-date and accurate. If you discover any inaccuracies in the information we hold about you, please contact us, and we will promptly correct it.

2.The confidentiality of your personal information is a shared responsibility among our employees and contractors who are involved in providing services related to our information systems. We uphold strict confidentiality standards to protect your privacy and ensure the security of your personal information.

Links to other sites

In addition to providing links to our own websites, we also include links to third-party websites. It’s important to note that we have no control over these linked websites, and we cannot be held accountable for the actions or policies of businesses linked to our website. We advise you to review the privacy statement and terms and conditions of any other website before disclosing your personal information there. This ensures that you understand how your information will be handled by those websites.

Problems or questions

We will take any ongoing concerns or issues with our websites seriously and work to address them if we learn of them. Please get in touch with us if you have any questions about our Privacy Policy or if you have a problem or a complaint.

Visit the Office of the Australian Information Commissioner’s website for additional information about privacy concerns in Australia and how to safeguard your privacy: